Voucher terms and conditions


Voucher terms and conditions

The gift voucher is not a ticket, but can be redeemed for a ticket to attend “Faulty Towers The Dining Experience” comprising a 3-course meal and 2-hour comedy performance, at any of the venues noted on the certificate you receive via email following purchase.

No beverages can be purchased with the voucher.

The value of the voucher (noted beside the word “value” in the certificate you receive via email following purchase) may be less than is required to complete the purchase of a ticket. In this instance, the voucher recipient will be required to make up the difference.

Vouchers may not be redeemed for cash and change can not be given.

Expiry date is noted on the voucher beside the words “valid until”.


How to redeem your voucher

The voucher can only be redeemed online when booking tickets for our London residency 

Choose the performance you wish to attend, and commence the booking process. You can purchase more tickets than this voucher is worth.

Enter the serial number into the Promo Code field that appears on the ‘shopping basket’ page during the booking process, then click the ‘Apply Promo Code’ button. The amount of your voucher will be deducted from the total amount of the sale. You can then proceed to pay the balance.

Please note that this code will ONLY work ONCE.

If you have any difficulties redeeming your voucher, or have any further questions, please contact our customer service team: customerservice@imagination-workshop.com