Covid Policy

What is your covid policy for Adelaide Fringe shows?

Book with confidence ticket policy:

Book with confidence and exchange with ease. We know how important it is to be flexible in current times. If you are not able to come to the show due to Covid-19, you can exchange your tickets up to 24 hours before arrival, and if a show is cancelled you can transfer your tickets to another show, or get a full refund. 

Allergy Info

Do you have a NUT allergy?

IMPORTANT: If you have an allergy to nuts, whether airborne, through ingestion or physical contact, please let us know and confirm the nature of it at least 72 hours before the performance. If we are not made aware of this until the performance date, the hotel and ITI reserve the right to refuse admission. Please note that we also have a gag in the show that involves peanuts, if we are aware of your allergy we will source a reliable nut free alternative. However, please note that even the manufacturers of this cannot guarantee that their product may not contain traces of nuts. If you have any concerns on this, please contact us at
You can fill in our 'special diets and requests' form here

Other allergies

If you have any other food allergies, please let us know with at least 24 hours notice. You can fill in our 'special diets and requests' form here, or alternatively you can send us an email, and the information will be added to your booking:

Special dietary requirements

Special dietary requirements

Please let us know any special diet requirements at least 24 hours before you attend. Please email customer services

Special requests

Birthday, anniversary and other special requests

If you or one of your party is celebrating something and you want us to give them a special mention, surprise, or otherwise, please let us know. You can fill in our 'special diets and requests' form here