Interactive Theatre International ®

What we do

Interactive Theatre International is a professional theatre company founded in 1997.

The company produces and promotes high quality interactive, site-specific and immersive comedy theatre that is performed around the world. It has operational offices and performers in both hemispheres, mostly based in London, England and Brisbane, Australia.

The company past - and present

Interactive Theatre International (initially Interactive Theatre Australia) was born from the desire of one individual to find herself performance work.

It started with Faulty Towers The Dining Experience

After moving to Brisbane from her native New Zealand, and armed with her 'Fawlty Towers tribute show’ idea, Alison Pollard started the search for appropriate performers, met Andy Foreman, and in 1997 the Australian production of Faulty Towers The Dining Experience was born.

While the show still features some of Ali's original comedy gags, it has developed hugely from those early days, especially to take into account the many overseas territories and cast members it now includes. Meanwhile, Alison Pollard – now Alison Pollard-Mansergh – continues as Executive Producer and Artistic Director.

The list of countries in which Faulty Towers The Dining Experience has appeared is long: each year now it appears in 20+ countries. To give you an idea, we’ve performed in:

Antigua, Bahrain, Belgium, Barbados, Canada, Cyprus,
Denmark, Eire, England, Finland, Gibraltar, Hong Kong,
Iceland, India, Jersey, Kenya, Kuwait, Luxembourg, Malaysia,
Malta, Netherlands, New Zealand, Northern Ireland,
Norway, Papua New Guinea, The Philippines, Portugal,
Saudi Arabia, Scotland (inc. Edinburgh Fringe), Singapore,
South Africa, Spain, Sri Lanka, Sweden, Switzerland,
Thailand, The Channel Islands, United Arab Emirates, Wales

… and, of course, Australia, including regularly sold-out seasons at
Fringe World Perth, Melbourne International Comedy Festival and Adelaide Fringe.

Over the years, various other productions have been ‘staged’ under the ITI umbrella. In 2019-2020, the company’s main shows are Faulty Towers The Dining Experience, Confetti & Chaos (formerly The Wedding Reception), Only Fools The (cushty) Dining Experience, Pamela’s Palace, and Signor Baffo’s Restaurant. To keep up-to-date, sign up for our newsletter

With more shows currently in development, the journey continues!

Who's who in the company

Ali co-founded ITI in 1997 and remains its driving force. Starting out, she gained a teaching degree plus qualifications in drama, dance, music and voice. She went on to teach these subjects at many levels, including remedial. Having performed in mainhouse musicals, comedies and dramas, she set up ITI with the express intent of creating high quality, interactive comedy shows. Right up until 2015, Ali also played the role of Sybil Faulty in Faulty Towers The Original Dining Experience, touring the show around the world. As ITI Artistic Director, Ali is responsible for the group’s creative output, quality and vision.

Jared is a graduate of the Queensland Conservatorium of Music. He trained in performance, business management and French, and worked as a professional musician alongside some of Australia’s top music and theatre artists. Jared brought his unique set of skills to ITI upon relocating to London in 2017 – and as Ali’s son is excited to be working in a business he literally grew up with. He has worked in all administrative areas of the company, and brings a performer’s mindset to the administration team. Jared is now responsible for the company’s business development, and for company operations, marketing and festivals.

Peter has 38 years’ experience in general management and sales accounting in business: running his own businesses, in businesses owned by others, and in large corporations across various industries including freight and passenger transport, real estate, tropical plant rental and boat building. This background is unusual for the entertainment industry, and we embrace him as the yin to our yang. Peter heads up our accounts and sales department and keeps a keen weather eye on processes and procedures. Peter’s core business beliefs are customer service and satisfaction, and he also believes that customers and suppliers should be treated as part of the organisation as this builds trust and strong business relationships. Peter has been helping with the success of the group since conception.

Andrea joined ITI in 2013 with over 20 years’ experience in corporate accounting, much of it in the fast-moving world of printing. Qualified as a Bachelor of Business – Major Accounting, Andrea also brings long-term analytical thinking. She is well-placed to plan and manage ITI’s financial activities around the world.


Donna trained at Drama Centre UAL after a successful first career dancing her way around the world. She has worked extensively in TV and film (eg BBC’s Pride & Prejudice, Alan Partridge, Harry Enfield and Chums, Byzantium) and in TV commercials (eg ASDA, Innova, Dormeo). Recent theatre credits include playing Gretchen in Boeing Boeing, writing and performing her own stand-up show Pamela’s Permanent Wave, and touring internationally as Sybil Faulty for ITI. Also for ITI, Donna has co-written and devised Pamela’s Palace, in which she plays the title role to 5-star reviews. As ITI Associate Director, Donna shares with Ali responsibility for performer and show development.

Suzanna Hughes is an actress and voiceover artist from North London who graduated from drama school in 2003 and has since done a huge amount of TV and theatre work. Joining ITI in 2012 as Sybil Faulty, Suzanna performed all over the UK, Ireland, Belgium, Bahrain, Saudi Arabia, Australia, Singapore and Malaysia, as well as Edinburgh Fringe and the London West End residency. She also plays Lynn/Marge in Confetti & Chaos – an ideal showcase for her comedic and vocal talents. In 2016, Suzanna started working with the sales team too and from 2018 has shared with Kat Mary Gilham responsibility for producing ITI’s ‘by popular demand’ series of shows.


Kat trained at the Guildford School of Acting, graduating in 2004. She set up her own theatre company that same year and went on to produce and perform in comedy and immersive shows in the UK and internationally, including her own solo show, Mata Hari – Female Spy. She also performs as a puppeteer, in high-profile TV shows and ads, on Facebook Live, and in Crystal Maze as a Maze Master. For ITI, Kat appears as Sybil in Faulty Towers The Original Dining Experience, and as Raquel/Cassandra in Only Fools The (cushty) Dining Experience. Along with Suzanna Hughes, she also co-produces ITI’s ‘by popular demand’ series of shows.

Having trained in classical acting at the Royal Central School of Speech and Drama in London and at l’Ecole Internationale de Théâtre Jacques Lecoq in Paris, Ayesha has worked around the world in clown, mime, ballet, Laban, Tanztheater, Chekhov, Suzuki, Butoh and Viewpoints. Ayesha also has a significant devising background and has worked with scores of companies on the creation of new theatre. In addition, she is one of the co-founders of HOAX, an award winning company producing new theatre. Ayesha specialises in physical theatre and comedy, and joined ITI specifically to work on co-devising Pamela’s Palace, in which she performs as Bronwyn. She also performs as Sybil in ITI’s Faulty Towers The Original Dining Experience.

Katie Grace Cooper graduated in performing arts, specialising in acting, comedy, physical theatre, devising and singing. She has been directed in clown by Philippe Gaulier, Dr Brown, Mick Barnfather, SpyMonkey and Cal McCrystal and worked with Gomito Productions, Strangeface and Longnose Theatre. She has performed in many leading venues, and has also written and devised Mrs McMoon, a sell-out, five-star, one-woman family show. For ITI, Katie performs in Confetti & Chaos, Faulty Towers The Original Dining Experience and Pamela’s Palace, which she co-wrote and devised.

Production & Customer Services Team

With an extensive background in the performing arts as a professional dancer, teacher and choreographer, plus qualifications in event management, Rajna is well equipped to ensure that ITI events and tours are managed efficiently and effectively. She joined the company in 2004 and has assisted in it's growth with her excellent time, logistics and people management skills.

Beth graduated from London's Mountview Academy of Theatre Arts with a Masters in Musical Theatre. She worked in various customer service roles before joining ITI in early 2016. Initially she worked as a customer service representative, moving on to manage the customer service, box office and front of house team. In her new role, she now heads the UK production and operations team too, and is even known to step in as Kate/Val/Vicki in Confetti & Chaos. In her private time, she enjoys going to the theatre, socialising and cooking.


Stacey has been involved in the performing arts from a young age right through to university, training in dance and choreography, acting, devising theatre, and interdisciplinary performance art. She has been involved in various theatrical performances, including Cinderella, the world premiere of Houdini, and Glitra Anaesthetica. She has also taught contemporary dance, and danced professionally with Patsy Izzard Company. She moved to London to be closer to the theatre scene, joining ITI in 2017 as a customer services representative before being promoted to her current role.

Charlotte has a degree in Multimedia Computing from LSBU. She joined the company in early 2017 as a Front of House assistant in the London residencies, and when the full-time customer services role became available she jumped at the chance. Charlotte first developed her enthusiasm for theatre in volunteering for You Me Bum Bum Train’s immersive theatre production as a Scene Leader. Thriving under the unique fast-paced environment that immersive theatre brings, she found her passion. In her spare time she enjoys reading UX blogs, and volunteering in theatre projects – the more immersive the better.

Originally from Norfolk, Heather has moved to London to start her acting career. Heather has been performing since she was seven years old and has recently finished studying Musical Theatre at The Royal Central School of Speech and Drama. Heather joined ITI in 2016 and enjoys working with, and learning from, the many actors currently in the industry.

Marketing team

Geri started out in blue-chip PR consultancy focusing on business development, arts and sports sponsorships, and corporate social responsibility programmes. She set up for herself and worked around the world before returning to the UK, working at Edinburgh and other festivals with a variety of clients in music, circus, theatre and comedy. She began working with ITI in 2008 with a brief to develop the company and its then only show, Faulty Towers The Original Dining Experience. With both of those now huge around the world, she continues to work on ITI PR & marketing campaigns, both corporate and show-specific.

Alex is passionate about brand and design. She managed the print marketing campaign for Brighton Fringe 2018, and led the rebranding and website development projects for cancer research charity, Leuka. She is a BJTC Qualified Journalist and has an MA in Radio Journalism from Goldsmiths, University of London. Alex is a member of feminist art collective, The Ugly Girls Club, and produced, performed and co-composed music for ‘Love Letters to Rappers’, a Fringe theatre piece performed at Edinburgh and Brighton – winning the Brighton Fringe Audience Choice Award 2018.


Caitlin is a long-time theatre enthusiast. Over the years, she’s been involved in diverse theatre projects in tremendously varying roles including stage manager, writer, director, co-ordinator, and performer. In mid-2013 she graduated from Queensland’s Griffith University with a degree in Applied and Contemporary Theatre. As a sitcom and all-round life fanatic, Caitlin does everything with huge amounts of enthusiasm. She joined ITI in 2014 as production manager and moved into PR in 2017.

Jack comes from a background in music, having performed with a number of ensembles across the world spanning orchestral, jazz and military mediums. Recently graduating from the University of Nottingham with a Bachelor of Arts, Jack came to ITI with experience in marketing and administration for professional orchestras and public arts centres. Taking up the role of being a friendly public face for ITI, you will see Jack at networking events and posting across all social media channels.


Jamie heads up all things design for ITI. Flyers, brochures, posters, 10ft long banners… you name it. Passionate about pushing quality, he always makes sure that what goes out from his desk is far from Faulty! In his spare time you won’t find Jamie sitting down for long, whether it’s training for another marathon or getting into his new hobby of cycling, he’s always looking for a new challenge.

Karin joined ITI from a teaching background. She holds a Bachelor of Education (Early Childhood) plus CELTA qualifications for teaching English to speakers of other languages. She also holds qualifications and experience in business administration. She is passionate about photography and image manipulation, and especially enjoys the creative side of her work, helping ITI and its clients in creating, for example, promotional materials.

Show sales and tour booking

Claire has qualifications in business administration and a commerical background in real estate, managing residential leasing departments and working in retail property leasing. She joined ITI in 2010; her strong sales skills, coupled with her understanding of commerce and relationship building, has helped ITI move into new overseas markets. Claire manages the sales team worldwide. Her spare time is very much devoted to her two young children.

Summer has a Bachelor of Arts majoring in Media Studies from Queensland University of Technology. With over 12 years working in Insurance, Summer brings to ITI her experience as a sales executive within a demanding industry, including qualifications in developing customer relationships. When she is not working Summer indulges in her passion for the arts, crafts, cinema, creative writing and travel, and spending quality time with her husband and son.


Claire, Summer and Suzanna are assisted in sales by:

Interactive Theatre International ® (Aus office)
Imagination Workshop Pty Ltd
1/991 Stanley Street E, Brisbane, QLD 4169, Australia
P: (+61) 07 3397 4703 or toll free 1300 308 193
F: (+61) 07 3844 8014
Interactive Theatre International ® (UK office)
Faulty Towers The Dining Experience Ltd, Imagination Workshop Ltd, Confetti & Chaos Ltd, Only Fools The Dining Experience Ltd
144a Broadway, Didcot
Oxfordshire OX11 8RJ
P: (+44) 0845 1544 145